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Welcome to Snafu, a newsletter about authentic influence in our chaotic world. Responsive Conference 2026 was the best event I've produced. Today, instead of an essay, I'm pleased to share some media from the conference. Was it sent to you? Subscribe here. A week since Responsive Conference Responsive Conference 2026 was the best event I've ever produced. Instead of a fresh article this week, I wanted to share some highlights. Recap video Whether you joined us in person or are curious to...
Welcome to Snafu, a newsletter about authentic influence in our chaotic world. We're going to see an increasing disparity in how people use technology: between those who use technology to challenge themselves and those who embrace the ways these tools make life frictionless. I am liable to fall into either camp. Was it sent to you? Subscribe here. The AI Divide I reread Strunk and White’s The Elements of Style recently, and I'm increasingly irritated by AI writing. It is going to get better...
Welcome to Snafu, a newsletter about authentic influence in our chaotic world. Ten years ago, Tony Hsieh showed up to my first conference with an entourage — and changed how I think about hospitality. Was it sent to you? Subscribe here. What Tony Hsieh Taught Me About Hospitality As we enter the final four weeks leading into Responsive Conference 2026, I can't help but reflect on the first annual Responsive Conference, which took place 10 years ago this September. I was an inexperienced event...