Join 7,500 founders and operators and receive a weekly email about influence. And when you join the newsletter, you'll get a copy of my new book "This Might Work: A Collection of How-Tos!"
A week since Responsive Conference
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Snafu: authentic influence in a chaotic world
Join 7,500 founders and operators and receive a weekly email about influence. And when you join the newsletter, you'll get a copy of my new book "This Might Work: A Collection of How-Tos!"
Welcome to Snafu, a newsletter about authentic influence in our chaotic world. We're going to see an increasing disparity in how people use technology: between those who use technology to challenge themselves and those who embrace the ways these tools make life frictionless. I am liable to fall into either camp. Was it sent to you? Subscribe here. The AI Divide I reread Strunk and White’s The Elements of Style recently, and I'm increasingly irritated by AI writing. It is going to get better...
Welcome to Snafu, a newsletter about authentic influence in our chaotic world. Ten years ago, Tony Hsieh showed up to my first conference with an entourage — and changed how I think about hospitality. Was it sent to you? Subscribe here. What Tony Hsieh Taught Me About Hospitality As we enter the final four weeks leading into Responsive Conference 2026, I can't help but reflect on the first annual Responsive Conference, which took place 10 years ago this September. I was an inexperienced event...
Welcome to Snafu, a newsletter about authentic influence in our chaotic world. Eighteen months ago, I was sure the AI tsunami would wash away our work at Zander Media. Instead we've had our most varied year yet. As AI remakes every industry, the value of real humans talking honestly on camera only grows. Was it sent to you? Subscribe here. Real Humans on Camera Still Matter 18 months ago, I predicted that our work at Zander Media would have evaporated due to the coming AI tsunami. I'm very...